The BPO division has been started based on
the same fundamental principles. Our present infrastructural facility is
equipped to undertake customer service, technical support services and telemarketing
processes with team strength of more than 50 people, who are qualified to
provide quality service to its international clients. The call center services
runs on a client server environment with Computer Telephony Integration
(CTI) and unified messaging enabling us to handle all types of calls –
voice, fax, e-mails, chat etc.
What distinguishes our company from thousands of others is our state of
art infrastructure. Currently our technical specifications can be enumerated
as below.
Techno Global's capabilities and expertise span
in BPO:
- State of art Predictive Dialer
- IBM Severs and Pcs
- Noise canceling headsets
- Redundant Network Architecture
Techno Global Limited is having a full time 24x7 support
for their customer to assist them with their open queries.
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